Nicole Chevrier, Author at Trade Ready https://www.tradeready.ca/author/nicole-chevrier/ Blog for International Trade Experts Wed, 27 Jul 2022 13:43:21 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 33044879 A day in the life of a manufacturer based in China https://www.tradeready.ca/2019/topics/a-day-in-the-life-of-a-manufacturer-based-in-china/ https://www.tradeready.ca/2019/topics/a-day-in-the-life-of-a-manufacturer-based-in-china/#respond Mon, 15 Jul 2019 11:08:51 +0000 http://www.tradeready.ca/?p=28992 city in China

Finish school. Check.

Graduate. Check.

Sell your car. Pack your stuff and say goodbye to friends and family. Why?

To move overseas of course, start a new life and a new job with a manufacturing plant in China.

A career in international business is appealing for many reasons, and one of them is the chance to travel, live and work in new places. But what’s it really like?

We wanted to find out, so we asked a top executive of a multinational manufacturing organization, Jared Haw, President of EPower Corporation. EPower Corp is an American owned contract manufacturer with facilities in China that specialize in customized manufacturing and complex manufacturing projects for companies that are launching innovative products in their industry.

What’s the most challenging part of working overseas?

Jared: What’s most challenging with working overseas is adapting to a different culture. Living in a different country, you realize people conduct their business differently and live a different lifestyle than what we are used to in the West. Certain things in another country may seem confusing, or even problematic, but will be normal where they live.

I realized I am a visitor in their country, and needed to accept their culture and lifestyle. It doesn’t mean I needed to adapt to their lifestyle and mindset, but at least acknowledge it and have an understanding of it. This took a long time and a lot of patience.

What’s a typical day like at your plant?

Jared: This industry is fascinating because there is really no average day. We work on many different types of projects in a wide range of industries.

A typical day revolves around finding solutions for our client’s manufacturing problems.

When I arrive in the factory, I know exactly how to tackle the day, so I meet with my staff to discuss our goals. In the morning, I’ll check emails, call clients, and prioritize projects and my day.

Throughout the day, a number of things can come up due to design, quality, and other issues. We put out those fires and learn from mistakes to create consistency and ensure a smooth end-to-end process.

At the end of the day, I have another meeting to discuss our results with my team. I wrap up the day with evening calls with our clients to provide the updates on their projects.

How many people do you work with?

Jared: We employee 150 people. I work closely with 7 key personnel.

What’s it like working in a country where you are a foreigner?

Jared: You have good and bad days. On bad days, you want to get away and travel to somewhere more culturally familiar, like Hong Kong.

You want good days to last forever, but understand they are short. It’s humbling to know that these experiences teach you about diversity and how to work with different cultures. When you start to see someone else’s viewpoint, you can begin to grow as an individual.

What kind of professionals are working in your plant?

Jared: We work with professionals who have a specialty in specific skillsets.

We hire mechanical engineers with a specialty in plastics and metals. We have electrical engineers, qualified engineers, and production engineers. We also employ sourcing engineers who can provide an extensive network of pre-approved factories. We have project managers who act as the primary point of contact for our clients who deal with the engineers, supply chain, production, and quality teams.

How does someone get a job in a plant like yours? What advice would you give someone who wants to have international job experience?

Jared: My advice would be to specialize in something that makes you unique. It’s impossible to have knowledge about everything, so we hire people who are smarter than us in a specific area, production line, etc.

Also, don’t be intimated about living abroad for a bit. You should take it as a challenge and an adventure. You need to expand your horizons and to grow out of your comfort zone. Pushing new limits is the only way one can grow out of their comfort zone, to exponentially improve yourself.

What kind of challenges do you face? Time zones, languages, cultural differences? Foreign government regulations? Differences in standard business procedures?

Jared: All of these are key. However, with a corporation, you need to be open about time zone differences. Some days I’ll stay up late for conference calls and carry out a regular day the following day.  Though managing time differences may be draining at times, it’s essential to be considerate to your customers and to carry proper business etiquette. This is the best way to establish trust.

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EDC-FITT student internship creates opportunity to get real-world experience https://www.tradeready.ca/2019/featured-stories/edc-fitt-student-internship-creates-opportunity-to-get-real-world-experience/ https://www.tradeready.ca/2019/featured-stories/edc-fitt-student-internship-creates-opportunity-to-get-real-world-experience/#respond Wed, 05 Jun 2019 14:30:40 +0000 http://www.tradeready.ca/?p=28749 Close up of people working on a laptop

Once a year, Export Development Canada (EDC) and the Forum for International Trade Training (FITT) offer a paid student internship to a graduate of the FITTskills international business program. It’s a valuable opportunity to get paid work experience in the industry and to work toward being eligible for the Certified International Trade Professional (CITP) designation.

The CITP® professional designation for international business professionals is recognized worldwide as the mark of highest competence in global trade. The CITP designation helps professionals enhance their skills, knowledge and credibility in all aspects of international business.

Meet Allyson Fraser, the EDC-FITT Student Intern for 2019

Allyson FraserAllyson Fraser, a graduate from Algonquin College’s Business Administration – International Business program, is the recipient of the Export Development Canada (EDC) – Forum for International Trade Training (FITT) Student Internship for 2019. She is now working with EDC’s Exporter Outreach Group.

As a student, her first international trade course at Algonquin and a natural interest in business inspired her to take on the entire FITTskills global trade program. She appreciated how the professors not only prepared the students but brought the content to life. Business cases and projects in the program were rounded out with a broad curriculum that helped Allyson build a strong foundation and “broad understanding” of all aspects of global trade.

Norman Hotchkiss, the program coordinator at Algonquin College, feels the program excels in preparing students for the challenges of international business, and opportunities like the EDC-FITT Student Internship;

Meeting the challenges of a dynamic global marketplace demands a certain skill set, attitude and approach. Allyson learned how to succeed in Algonquin College’s International Business Program. Applying those skills at EDC, Allyson is supporting Canadian exporters as they meet global opportunities.

Applying her FITTskills training to real-world experience

For Allyson, the EDC-FITT internship could not have been a better experience, as it allowed her apply her skills and knowledge in a direct way.

Now several months into her internship, Allyson says one of the most valuable benefits is being able to apply her training directly to her role on the front lines. Working directly with trade advisors as well as business clients, Allyson’s training helps her to ask questions that are in line with the needs of exporters and to “connect the dots in the opportunities that present themselves” for the clients.

She enjoys dealing directly with exporters, hearing about their aspirations and real-life business problems, which can range from customs and taxation to risk mitigation and market entry strategies. With that information, she can then determine how she can help them meet their goals and grow their business.

The EDC-FITT Student Internship Program enables Allyson to bring all the aspects of her education, training and career aspirations together to help Canadian exporters, and build her portfolio of global trade and business experience.

The FITT training helps take those conversations to a deeper level.

The program also adds great value to EDC’s exporter support services. “Every EDC-FITT intern provides a wealth of information and excellent work ethic to support our Canadian exporters,” according to Allyson’s team leader, Joseph Rios. He adds that “Allyson is a great addition to our team. In under 6 months, she implemented several continuous improvement ideas, acquired new customers and always is full of energy to motivate her fellow team colleagues.”

Taking the first step towards a long, successful global trade career

For someone seeking to start or build a career in global trade, the combination of knowledge, skills-building and professional experience can be a powerful jump-start to professional success.

What does the future look like for Allyson? Coming from a family of entrepreneurs, Allyson likes idea of applying her trade know-how to helping small businesses to grow, but she is staying open to all the possibilities.

With so much direct (and paid) experience under her belt, Allyson is confidently looking toward a long and successful career in international business. What is certain is that Allyson will continue to keep learning and tackling real-life business scenarios and contributing to business success stories too.

“Have fun, and don’t be afraid to try things”, is Allyson’s advice to people new to global trade. As for her approach to success in business? “Be creative and be strategic”.

EDC-FITT training for global trade and international business

Endorsed by and in collaboration with Export Development Canada (EDC), FITT’s training courses provide the world’s most up-to-date, industry-validated global trade information available. Developed by business, for business, EDC-FITT training is tailored to help busy professionals develop the practical skills and competencies needed to succeed in meeting the everyday demands of international business.

EDC is Canada’s export credit agency, offering information, knowledge and innovative commercial solutions to help Canadian exporters and investors expand their international business. EDC’s knowledge and partnerships are used by more than 10,000 Canadian companies and their global customers in up to 200 markets worldwide each year.

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How to get or build a career in global trade https://www.tradeready.ca/2019/tradeelite-recap/chat-recap-how-to-get-or-build-a-career-in-global-trade/ https://www.tradeready.ca/2019/tradeelite-recap/chat-recap-how-to-get-or-build-a-career-in-global-trade/#respond Mon, 13 May 2019 18:24:38 +0000 http://www.tradeready.ca/?p=28612 Business people work around a conference table - get a career in global trade

International business-related jobs pay an average of 13-18% more than domestic-focused positions. And with more global trade happening than ever before, there are new opportunities of many kinds. So, how do you get a job or build a career in global trade?

Where do you start? Who can you ask for help? We decided to ask some global business experts to give their advice and take your questions in this month’s live #TradeElite Twitter chat, How to Get or Build a Career in Global Trade. The result? Lots of useful advice and interesting insights. Highlights of the chat are below, and you can scroll through the #TradeElite hashtag to follow the entire chat.

Moderator: Nicole Chevrier, Content Marketing Specialist with FITT (@FITTNews)

The Panelists:
Marcela Mandeville, CITP, Alberta Women Entrepreneurs (AWE), based in Alberta (@MsBrightIdea)

Audrey Ross, International Business expert, Orchard Custom Beauty, based in Toronto, ON (@tresAudrey)

Simon Slyper, CITP, International Trade Compliance expert, based in New York, NY (@SimonTradeBuzz)

Emiliano Introcaso, CITP, Export Help Advisor, Export Development Canada, based in Toronto, ON (@introcaso)

Floyd Simpkins, CITP, International Business Professor (@FloydSimpkins)

Pernille Fischer Boulter, CITP, President and CEO, Kisserup International Trade Roots (@PFB6)

Q1 What’s your advice for getting a good job in global trade?

A1 In my experience you “good job” usually starts off on the periphery of where you actually want to go. In other words, be prepared to start off in a less than perfect job and work your way into the job you want, by gaining experience gradually. – 

Another point about networking  …. join a local Chamber of Commerce. They are always looking for good people to volunteer on committees. Show them your “stuff” and opportunities will arise. – 

Q2 Where should I look? What are the industries that are growing the most right now?

A2 The logistics industry and any company that has an international supply chain are good places to look. Many of my students have started careers in trucking, customs brokerage, freight forwarding – all of which require international knowledge. – 

A2 Don’t ignore the big banks – TD, BMO, Scotia etc. They all have international operations and they provide very good training.  – 

Q3 How do I know if I have the skills to get the job I want? If not, what can I do?

Q4 I want to work overseas – what’s the best way to find jobs abroad?

A4 The United Nations is actively seeking young people for internships. The UN has a career page and you can fill out your credentials and experience on-line. Follow the UN on Twitter and you will also see announcements about jobs. – 

A4 Again, government offices, banks, consulting firms operating in other countries sometimes hire “locally engaged” staff at their international operations. You have to be in the right place at the right time. It is a form of networking. – 

Q5 What are your secrets of success?

A5 Yes goals are very important. They bring focus to the effort and allow you to gauge how you are advancing toward what you want to achieve. – 

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Transforming supply chains and the talent gap https://www.tradeready.ca/2019/topics/supply-chain-management/transforming-supply-chains-and-the-talent-gap/ https://www.tradeready.ca/2019/topics/supply-chain-management/transforming-supply-chains-and-the-talent-gap/#respond Thu, 02 May 2019 18:53:19 +0000 http://www.tradeready.ca/?p=28541 Robot arm and hand

Global supply chains are changing rapidly and many businesses are recognizing that adopting new technology will help them navigate the changes, streamline their operations, and save time and money. With the pressure to apply technological solutions to get ahead of the game, businesses of all sizes are also facing a widening supply chain talent gap.

Investment in supply chain digitization is accelerating rapidly. Better demand planning, product traceability, real-time product visibility, and anomaly detection are some examples of using data in new ways – and while it can be a game changer, it comes at a cost.

At the same time, research shows that while there is a growing understanding of the need to digitally transform their supply chains, many organizations struggle to implement them.

Transforming supply chains with technology

The process to re-engineer, streamline and apply technology to transform supply chains is complex. “Lags with supply chain transformation has a lot to do with hurdles that arise with any large-scale change” – challenges with budget, lack of organizational urgency, and implementation of new technology into legacy systems, according to an industry whitepaper report by Avetta.

Investing in the right technology and the resources to implement is further complicated by the rate of change in the supply chain environment, as well as increasing supply chain disruptions and risks.

Avetta’s whitepaper adds that “changing workplace safety and labour laws, constantly shifting geopolitical dynamics, and unpredictability in prices continue to impact risk and vendor management…. inconsistent vendor on-boarding, delayed shipments, and inefficient inventory management are common bottlenecks.”

Digitizing the supply chain seems to be the key to increasing transparency and visibility while controlling replenishment, maintenance, production, transportation, delivery and customer satisfaction, as well as driving efficiencies and mitigating risk. Automation and artificial intelligence (AI) technology is unlocking real-time decision making and forecasts. Big data and predictive analytics can provide new levels of transparency and increased cost savings.

With each advancement in technology, the way companies do business internally, and with each other is changing and it’s profoundly changing the supply chain management labour market.

The supply chain talent gap

Labour shortages in the supply chain industry are well documented. According to a report by Datex; “Growing complexity of the supply chain is also negatively impacting the available labor pool. Customer needs and requirements are increasing in areas such as order fulfillment, VAS and omni-channel retailing. This increase in complexity means workers must have more technical skills to fulfill minimum requirements… 60% of supply chain jobs require skills that a mere 20% of the labor pool possesses.”

The projections indicate that it’s a situation that is not going to get resolved any time soon. “For every graduate with supply chain skills there are six holes to be filled, and it could be as high as nine to one in the future,” warns Jake Barr, CEO of BlueWorld Supply Chain Consulting.

The labor shortage in the supply chain workforce is affecting businesses worldwide. Companies have a lot at stake when hiring someone to handle these large and ever-changing supply chains, as Denise Montrose points out. Beyond recruitment, what’s the best strategy for empowering your employees who are dealing with the complexity and the challenges on the day-to-day? “How fast can you change direction with a new system, software, or tool and expect the team to keep up?”

Leading companies are actively working on the shortage problem. The solution begins with developing their workforce through clear career-pathing, education, talent development partnerships and other means.

Cisco Systems’ SVP of Supply Chain Operations, John Kern, recently said “The supply chain industry is undergoing one of the most massive talent shifts we have ever seen.”

Train for the new supply chain landscape

If you are looking to have a future in SCM, then you need to be smart, fast, flexible, engaged, intuitive, and above all else analytical. It’s a highly technical landscape requiring a new suite of skills. Preparing for the brave new world of supply chain management will require real life hands-on training, Denise Montrose explains.

“When considering a university program, think about how well prepared you will be at graduation. Academic education can only get you so far. Hands-on training, internships, field trips, and real world experience…will provide you the best start to a promising career.

Students need to dive in and get their hands dirty. They must have the ability to multitask, change direction with flexibility, and they must possess the discipline to ask questions until they find the right answers. They need to think for themselves under great pressure and analyze solutions.

For those already engaged in the industry, a key piece of advice is to develop your knowledge and skills with the technology being used within your organization, as well as in the industry. Beyond staying current with technology, Denise Montrose points out that “certifications are a great way to ensure that you are still learning about industry trends.”

Go deeper and learn all aspects of how to manage your company’s supply chain and logistics to mitigate risks, reduce costs and improve efficiencies. Get started with the FITTskills Global Value Chain online course!

Learn more!

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Enrique Sobalvarro, CITP|FIBP – International Trade Entrepreneur and Consultant https://www.tradeready.ca/2019/topics/citp_spotlight/enrique-sobalvarro-citpfibp-international-trade-entrepreneur-and-consultant/ https://www.tradeready.ca/2019/topics/citp_spotlight/enrique-sobalvarro-citpfibp-international-trade-entrepreneur-and-consultant/#respond Mon, 15 Apr 2019 14:06:25 +0000 http://www.tradeready.ca/?p=28446 Enrique Sobalvarro

Earned his elite CITP®|FIBP® designation: Feb. 2019

For Enrique Sobalvarro, international trade has been a passion for a long time. Even as a child, he remembers being enthralled by the idea of products arriving by post from the opposite side of the world.

When he began studying at university, Enrique developed his strategy for entering international trade: he decided to learn how to operate and manage a business, and then how to expand to international markets.

In the last phase of his studies, he volunteered at a company that imported clothes and sporting goods. As an intern in the purchasing and logistics department, he started learning about the documentation for receiving imported goods. He continued to learn the ins and outs of importing by getting to know the customs procedures at the seaport where the containers arrived. Proving to be a quick learner, within a few months, he was offered the position of Director of International Operations.

Helping hundreds of businesses succeed internationally as a trade consultant

Enrique is proud to have assisted more than 200 small entrepreneurs in going global through his support with strategic planning, analysis of product adaptation for their target markets, tariffs, international marketing, strategic negotiation, Incoterms and logistics.

One particularly interesting project involved the introduction of a brand of children’s clothing into local and international markets. Enrique guided his client through the challenges of dealing with very demanding requirements for production, packaging, logistics, traceability, and quality of materials and designs. He was particularly proud to help the company achieve success because of their sourcing and hiring strategies.

“This brand was produced 95% with national raw materials and 100% local workforce (Mayan indigenous people) who were educated to be trained personnel, under global standards.”

Global trade delivers rewarding experiences

Another of Enrique’s favourite career accomplishments was contributing his guidance to create a business plan for a start-up company selling infant garments in the southwestern U.S. Thanks to his help, the company became the Silver Winner of the Start-Up of the Year, Founded in 2016 category at the Golden Bridge Awards.

In another particularly memorable situation, Enrique was called to help an entrepreneur who had problems with a certificate of origin for products destined to enter the Dominican Republic. At that time there was no free trade agreement between Guatemala and the Dominican Republic, and it was known that Dominican customs did not allow imports outside of regular tariffs.

Enrique was able to fully leverage his knowledge of all the treaties made by Guatemala and Central America and arrange for better terms, less tariffs, and more efficient passage through the Dominican Republic’s customs for his client. After a successful resolution to the issue, Enrique enjoyed the benefits of many referrals from his grateful client to friends and business colleagues.

With his many years in trade, Enrique offers some valuable advice he’s learned throughout his own experience:

“Never take anything for granted, and double-check everything because in this business, not paying attention to details can be inordinately expensive.”

Using his experience to join the CITP community

After applying for the CITP®|FIBP® designation via the Executive Path option and receiving his designation, Enrique is proud and honored to have joined this international community of global business professionals.

For Enrique, “to be in this select group of professionals has been one of my greatest challenges and at the same time a great satisfaction.”

Not satisfied to simply rest on the laurels of achievement, Enrique intends to contribute not only to the organization where he practices global trade, but also to his fellow CITPs.

I am now part of this select guild of colleagues, with whom I will share experiences in our professional paths. With each success of the past and those to be achieved in the future, I will contribute to further enhance the prestige and excellence of being a CITP.

 Want to connect with Enrique?

icn-linkedin-1LinkedIn: Enrique Sobalvarro, CITP

Learn more about the CITP®|FIBP® designation

INTERNATIONAL BUSINESS CERTIFICATION—CITP®|FIBP®

Advance your career and build your professional credibility in the field of global business by earning the Certified International Trade Professional (CITP) designation.

Why Earn the Certified International Trade Professional (CITP) Designation?

The Certified International Trade Professional (CITP) designation is the world’s leading professional designation for the field of international business. So whether you’re new to global trade or have over a decade of direct experience, you’ll find the CITP designation can help advance your career and build your professional credibility.

The CITP designation sets you apart in the competitive international business industry because it’s proof you possess the competencies global business experts have identified as being essential for a successful career in international trade. It also recognizes your dedication to ethical business practices and ongoing professional development—both of which are desirable traits for today’s global business practitioners.

Click here to take the next steps to your CITP designation

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Kayla Beck, CITP|FIBP – Online Marketing & Career Promotion https://www.tradeready.ca/2019/topics/citp_spotlight/kayla-beck-citpfibp-online-marketing-career-promotion/ https://www.tradeready.ca/2019/topics/citp_spotlight/kayla-beck-citpfibp-online-marketing-career-promotion/#respond Fri, 29 Mar 2019 16:44:37 +0000 http://www.tradeready.ca/?p=28235 Kayla Beck at conference

Earned her elite CITP®|FIBP® designation: Feb. 2019

When the call centre where she worked closed down, Kayla Beck knew she needed to invest in herself, and took the opportunity to go back to school.

She had always known that she belonged in the business world and found that the International Business Advanced Diploma program at NSCC was the right fit for her. Kayla loved travelling and the possibility of doing business abroad was intriguing. She also took advantage of a summer study abroad program in Scotland at the Robert Gordon University through NSCC, the summer between her first and second year.

FITTskills global trade training was a natural fit

Kayla then chose to join the school’s FITT-accredited international business program to complete the rest of her education and further her career goals.

“The FITTskills courses had great information and my instructors made learning the material a breeze. I find myself thinking back to what I learned in class and applying it to my daily work, and that real-world examples were used, helps put the information into action when required.”

The International Trade Finance course took pride of place for Kayla, who had been previously considering accounting as her chosen area of concentration. With a natural talent and interest in figuring out equations, Kayla was captivated with learning about how international transactions work and found it “eye opening and exciting”.

She graduated with the NSCC International Business Advanced Diploma in June 2018.

Applying her education to establish her career

Kayla Beck at the show

Kayla’s current role is in online marketing and career promotion at Nova Scotia Boatbuilders Association, where she has worked since January 2018. While it’s still relatively new, she has found her place in representing their membership at trade shows.

“One of my favourite things about my career so far is knowing that my marketing efforts are affecting our members in many ways, both here at home and abroad.”

Kayla quickly learned the value of going with your gut in the business world, as well as taking the opportunity to add to your knowledge base any way you can.

“I’ve already learned that I need to trust my instincts more, and that I can learn from any situation I encounter during my work.”

Over the last year she has relished the opportunities to attend the boat shows and trade shows, and with her career just beginning, she is looking forward to even more interesting projects in the future.

Adding trade certification to meet her personal and business goals

Kayla chose to pursue the CITP (Certified International Trade Professional) designation, knowing that as part of an association, having the designation would be valuable to have not just for herself, but for the organization’s membership as well.

“I worked very hard over the past year and it paid off in the end with the excitement of becoming a CITP. Having my designation only helps our membership move forward in their international business ventures.”

When the majority of their membership start focusing more on international trade, Kayla foresees that her CITP designation will help her connect to opportunities to help make their transition smoother and give her the tools she can use to help them achieve success.

Global trade can be complex and it’s not all smooth sailing. Yet, with a good head on her shoulders, a solid education and her CITP designation, we just know that Kayla’s embarked on a professional adventure of a lifetime.

 Want to connect with Kayla?

icn-linkedin-1LinkedIn: Kayla Beck

Company Website: Nova Scotia Boatbuilders Association

Learn more about the CITP®|FIBP® designation

INTERNATIONAL BUSINESS CERTIFICATION—CITP®|FIBP®

Advance your career and build your professional credibility in the field of global business by earning the Certified International Trade Professional (CITP) designation.

Why Earn the Certified International Trade Professional (CITP) Designation?

The Certified International Trade Professional (CITP) designation is the world’s leading professional designation for the field of international business. So whether you’re new to global trade or have over a decade of direct experience, you’ll find the CITP designation can help advance your career and build your professional credibility.

The CITP designation sets you apart in the competitive international business industry because it’s proof you possess the competencies global business experts have identified as being essential for a successful career in international trade. It also recognizes your dedication to ethical business practices and ongoing professional development—both of which are desirable traits for today’s global business practitioners.

Click here to take the next steps to your CITP designation

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Lessons learned on the value of mentorship in global business from the CITP20 contest winners https://www.tradeready.ca/2019/topics/import-export-trade-management/lessons-learned-on-the-value-of-mentorship-in-global-business-from-the-citp20-contest-winners/ https://www.tradeready.ca/2019/topics/import-export-trade-management/lessons-learned-on-the-value-of-mentorship-in-global-business-from-the-citp20-contest-winners/#respond Thu, 28 Mar 2019 17:16:20 +0000 http://www.tradeready.ca/?p=28158  

People hiking up a hill at twilight

Mentorship can be a gamechanger on many levels. While it may be known that mentorship can be transformative  and can often be the key to success, what seems less clear is where to actually find one.

As an organization that is dedicated to contributing to professional and personal development, it seemed only natural for The Forum for International Trade Training (FITT) to offer a mentorship experience. In 2018, to mark the 20th anniversary of the CITP®|FIBP® designation, FITT launched a special global trade mentorship contest.

Where better to find mentors in global business than amongst the CITP’s, the Certified International Trade Professionals, who bring with them years of wisdom and experience across a wide range of industries in global trade.

FITT hand-picked 3 CITP global trade mentors to offer a bespoke and personal mentorship to a matched mentee. From over 100 entrants to the contest, 3 lucky winners were drawn in 2018. The mentors and mentees would have a full year to complete the engagement.

A uniquely global mentorship experience

The mentees and mentors were carefully matched, to align on important points like professions or industries. Once matched, they were free to work out between themselves how they would roll out their mentorship engagement. True to the spirit of global business, it was a multinational affair – in many cases, mentor and mentee physically separated by countries, continents and time zones.

But it’s a small world after all. As it turns out, no matter what business or profession in which you may find yourself, people are people and the value of mentorship has universal appeal.

The mentors and mentees of the CITP20 Mentorship program shared some of their experiences and lessons learned.

Lesson: mentorship delivers usable strategies for professional and personal development

 

Mentor: Simon Slyper, CITP

Simon Slyper, CITP|FIBP is a Senior Customs Compliance Specialist with Amscan Inc. Simon works with numerous internal and external teams such as logistics, customs brokers, product managers and sales to ensure that the importation and exportation of company products are compliant with U.S. customs regulations.

Mentee: Natalia Giraldo

Natalia is a professional in the field of Energy Regulation.

Simon, the mentor

How did you find your experience? Was it helpful and why/why not?

I found my experience to be a very positive and rewarding one. I enjoyed having the opportunity to draw on my professional and life experiences to provide Natalia with an insight into how to develop her professional goals.

Did you get a chance to have meaningful conversations?

Yes, the time was sufficient for the objectives we discussed. We created a set of discussion points in our first session which evolved as we progressed through our calls. Our conversations were especially meaningful in that we took the time to listen and question one another. Great communication and the exchange of ideas made our time together a fruitful one.

Do you feel that you contributed some value to your mentee?

Based on our conversations and Natalia’s feedback, I feel that our time together was a constructive and beneficial one. We discussed my experience with FITT skills courses and how that could benefit her, public and private sector work, social media and networking strategies and the importance of patience and vision in achieving medium- and long-term goals. Some points that I stressed were: Patience, Time, Action Items, Awareness, Education, Discipline, Sacrifice, Perseverance, Imagination & Visualizing your goals and path.

It was important to listen to Natalia and understand her interests and how they fit into our sessions. Natalia has a very outward and global vision on where she sees herself professionally, and I have no doubt she’ll accomplish everything she sets out to do.

Would you participate in a mentorship opportunity again? If so, is there something that would make it more valuable for you? Would you recommend it to others?

Definitely. It was a very rewarding and satisfying experience as it allowed me to share and provide my experiences to someone looking for a different perspective. I not only had the pleasure to learn about Natalia, but the discussions also allowed for self-reflection in my career and long-term goals.

Natalia, the mentee

How did you find your experience? Was it helpful and why/why not?

It was very helpful. My main goal with the mentorship program was to learn from professionals in international business – what they do, how they got to where they are right now, strategies for professional development.

Was it a good match?

Simon was a perfect match. He is involved in regulatory compliance, which is similar to what I currently do. In addition, the discussions were very dynamic, he was very open to discussing my questions and his experience, and understanding what I was hoping to achieve.

Did you get a chance to have meaningful conversations?

Yes, the time was enough for the goals of the discussion. We had a list of general topics to discuss at the outset, which evolved as we had the various calls. We also wrapped up with a summary of the discussions, which helped us stay focused and ensure we explored a variety of topics.

Did you get some help or insights with solving a business problem or with achieving a career or personal development goal?

The biggest help was learning strategies for professional and personal development and types of careers in international business. How to get where I want to go, how to connect with people, how to build on my current experience, things I may be overlooking, new skills to gain, things to continue doing/stop doing. Learning about Simon’s career path provided a lot of insights.

Would you participate in a mentorship opportunity again? If so, is there something that would make it more valuable for you?

Absolutely. Having the opportunity to speak with a professional in the field can be very enlightening. I think this is a great way of learning from others, building one’s professional network, and learning about careers and opportunities.

Would you recommend mentorship to others?

Yes. I would further recommend that as part of the tips provided at the outset of the mentorship program, also include guidance in terms of the sort of topics/areas that can be discussed and other suggestions to make the best of the opportunity.

Lesson: get a mentor and be a mentor to get the most out of mentorship

 

Mentor: Bob Greaves, CITP

Bob GreavesCITP, is the Director of Land Management at Civeo Corporation. Bob is a technology and process professional with more than 25 years of Business Development Leadership experience serving the North American and International energy marketplace.

Mentee: Bruno Hernandes Gomes

Bruno Hernandes Gomes is Project Coordinator at Enactus Centennial College, and is intellectually curious and passionate about business development.

Bob, the mentor

How did you find your experience? Was it valuable and why/why not?

I found speaking with Bruno to be rewarding. He and his wife have made a major commitment to move to Canada and I was honoured to have the opportunity to speak with him and to share thoughts as to his ideas on what he’d like to explore next in his career.

Did you get a chance to have meaningful conversations?

Because we are located in different cities and time zones, we never had the opportunity to meet in person. Bruno was very flexible in arranging discussion times, however, and we managed to coordinate calendars so as to have regular discussions.

Do you feel that you contributed some value to your mentee?

It is my hope that Bruno found some value in speaking with me. I look forward to remaining in contact with Bruno, understanding what he intends to focus upon and assisting in any way possible in the future.

Would you participate in a mentorship opportunity again? If so, is there something that would make it more valuable for you?

I would gladly participate again. Don’t know if local mentorship works more effectively than a long distance effort. I admit that I experienced frustration not being able to introduce Bruno to my network here in Western Canada in order to assist his explorations and broaden the support that I might be able to provide for he and his wife.

Would you recommend mentorship to others?

Wholeheartedly. As a person who has both benefitted (and continues to do so) from being mentored as well as being happy to support others as a mentor, I find the experience to be both rewarding and fulfilling. Thank you for the opportunity to participate.

Bruno, the mentee

How did you find your experience? Was it helpful and why/why not?

I believe the experience was extremely good, mainly to open up my mind on how to match my skills, past experiences and education with the Canadian market and the degree I am currently acquiring. It was definitely valuable and I am glad to know that Bob, just like me, is looking forward to remaining in touch, because if there was a way the experience could be enhanced it was due to my busy agenda juggling studies, volunteer, and part-time work. I am sure I will take extra advantage from this experience and Bob’s valuable insights once I graduate next April and truly start my transition.

Was it a good match?

I believe so and it is hard not to be when in touch with someone with the experience, network and the open mind that Bob has.

Did you get a chance to have meaningful conversations?

Yes, we did. Like I mentioned before, if it could be better it would be from my end, due to my agenda. Bob was always promptly available and rapidly answering my e-mails when I reached out.

Did you get some help or insights with solving a business problem or with achieving career or personal development goal?

Yes. We didn’t get to the point of discussing many businesses problems but Bob presented alternatives to achieve my career goals that I had not thought or considered before, pointing out some unique aspects of my education – such as Portuguese fluency, food engineering, etc, that I had thought I would never use again in life.

I want to work with business development/analysis with a focus on international relations/trade.

Just adding to that, as Bob already pointed out to me, it is more likely that I will start solving problems in the domestic environment, learning and proving my value to work my way up to the foreign environment.

Regarding industry, I have experience in the food and fashion industry, and I am primarily looking for an opportunity in the former.

However, it is important to point out that I am highly intellectually curious and I find many other industries interesting as well. That is what attracts me in business development/analysis, the specialization is important to get a competitive advantage but from an entry-level point of view, skills such as critical and analytical thinking can be as important as previous experience in a specific industry.

Did you achieve a milestone or a significant turning point?

I know I will because the time is coming to use Bob’s insights.

Would you participate in a mentorship opportunity again? If so, is there something that would make it more valuable for you?

I definitely would but with more dedicated time exclusively to take the maximum out of the opportunity.

Would you recommend mentorship to others?​

​Yes, and the closer to graduation the better I would say.

 

 

The value of mentorship is complex

The value of mentorship can be measured in many ways, and not just in top-line results, promotions or raises. When it works, it can be a mutually beneficial arrangement that can improve performance, enhance effectiveness and bring about transformational results on both a personal and a professional level.

Are you interested in hearing about future mentorship opportunities? Sign up for FITT’s weekly newsletter today!

Subscribe!

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#TradeElite chat recap: Women entrepreneurs share their secrets of success https://www.tradeready.ca/2019/tradeelite-recap/tradeelite-chat-recap-women-entrepreneurs-share-their-secrets-of-success/ https://www.tradeready.ca/2019/tradeelite-recap/tradeelite-chat-recap-women-entrepreneurs-share-their-secrets-of-success/#respond Mon, 18 Mar 2019 17:15:43 +0000 http://www.tradeready.ca/?p=28111  

Notebooks and Girl Boss name plate on a white desk

Starting or growing your own business is tough. For women, there are even more challenges that come into play. The numbers tell the story about the challenges women entrepreneurs and women-led businesses face.

  • Approximately 16% of small and medium-sized enterprises in Canada are majority women-owned
  • Only 10% of high-growth firms are owned by women
  • Globally, women are less likely to be entrepreneurs and face more disadvantages starting businesses: In 40% of economies, women’s early stage entrepreneurial activity is half or less than half of that of men’s.

And yet, awareness is growing that when women succeed, everyone succeeds. It’s estimated that promoting gender equality could add $150 billion to Canada’s GDP.

Now is a good time to focus on supporting the advancement of women in business

With a growing understanding across the globe that a balanced world is a better world, International Women’s Day 2019 generated new heights of conversation, inspiration and celebration. We decided to join the conversation and asked ourselves, how do we advance the success of women-led business and women’s entrepreneurship?

One way is by helping others, of course. So we challenged a panel of successful women entrepreneurs and women in business to answer your questions in this month’s live #TradeElite Twitter chat, Ask a Woman Entrepreneur Anything!

The result? Lots of useful business advice, interesting insights and inspiration! Highlights of the chat are below, and you can scroll through the #TradeElite hashtag to follow the entire chat.

What are some of the biggest mistakes new entrepreneurs make?

  • Common mistakes: not researching properly and understanding the target market, its size, trends, customer habits, competition. Also not being specific in the entrepreneurs’ value proposition and the distinctive benefits and gaps you are trying to solve/address.
  • Not understanding the market or need, insufficient market research, an unclear value proposition, not having enough capital to start, launching too early, trying to do too much alone (burnout/anxiety)

Top tip

How do I know if I’m ready to start a business?

  • If you have something to sell or a problem to solve and know how to price it, you are ready.  Starting a business is not hard, maintaining it might be, and it takes resilience.
  • The best business ideas happen in the convergence of events/things, when it aligns with your passion – that keeps you moving through the tough times.

Top tip

Can you start a business with less than $10K?

  • There is not a fixed amount to open a business. It all depends on your product or service. You can sell online with hardly any start-up costs.
  • It depends on what the business is and what the start-up costs are. It’s definitely possible. Always good to check out what grants and financing options are available. There’s also crowdfunding which tends to show higher success rates for women entrepreneurs.
  • One of the key discouragements for women is they know they don’t fit the traditional finance model and think they can’t get started until they do. Banks don’t always know best.
  • Some lenders that will match what the entrepreneur puts in, so check that out before you go spending. A side note on grants is that most want to see revenue or companies to have already been in business for 1 year.


Top tip

What’s the best way to build industry contacts?

  • Attending industry events and later on connecting in social media with those new contacts is a great way to expand your industry contacts.
  • Network. Use Meetup, Eventbrite, Twitter and Facebook to look for events. Join groups and follow people. They will share other events you may be interested in.

  • Export Development Canada has contacts in many industries in Canada and around the world and can help with business connections. Organizations like OWIT and the Trade Commissioner Service are also great resources.
  • OWIT International has many chapters worldwide, and puts on great events. They are volunteers in the industry all committed to helping other women meet other women, set up deals, and actually do business with each other.

  • Chamber of commerce or sector-specific events, social media, LinkedIn, targeted networking, alumni associations, and community business groups are just some examples.

Top tip

As a new entrepreneur, should I look for a mentor?

  • Mentors are important but you really need to know the value you that you will bring to them and show that value before you ask. The people you might be reaching out to could get asked a lot, so be mindful of their time.
  • Mentorship has evolved, you won’t have 1 mentor. Build relationships and learn from the experience of others. Find someone you can ask for specific questions.

  • In whatever we do, it takes a village. And in business, the same goes! A mentor can help with asking the right questions, guiding your thinking, preparing you and introducing you to key contacts!

Top tip

What’s the best advice you’ve ever been given?

Top tip 


Meet the panelists

Sarah Barnes-Humphrey, CITP|FIBP (@bevictoryus) is the CEO of Shipz Inc, as well as founder and host of the “Let’s Talk Supply Chain” podcast. Sarah stands at the forefront of international trade with expertise in the global logistics industry, and has worked with the private sector to build, develop and increase efficiencies in their supply chains.  In 2018, Sarah was named one of the Top 100 Influential Women in Canadian Supply Chain.

Audrey Ross, CITP (@tresaudrey) is an expert on global shipping, supply chain operations, customs compliance, free trade agreements and international tax at Orchard Custom Beauty, Audrey elegantly translates mundane details into beautiful results. With more than a decade of experience in a privately held global business based in Canada, she is often asked to contribute as a subject matter expert to interviews, white papers and event panels. Audrey is the Board Member for Social Media & Communications for Fashion Group International Toronto.

Pernille Fischer Boulter, CITP (@pfb6): As the founder, President and CEO of her own company, Kisserup International Trade Roots, Pernille’s trajectory to the heights of global business success has been a fascinating one.  From landed immigrant to entrepreneur and community leader, Pernille has built not only a company but a legacy over the past 25 years, having worked on projects in over 90 countries and six continents in over 25 sectors.

It would be impossible to name all of the companies, individuals, development organizations, non-profits and communities Pernille and her Kisserup teams have influenced and impacted through her work worldwide. Through her work with SMEs, charities and mentorships she has made a difference in people’s personal and professional lives, just as she always dreamed of doing from a young age.

Shannon Pestun (@shannonpestun): As the Director of Women’s Entrepreneurship with ATB, Shannon is an advocate for women, passionately working to advance the success of female entrepreneurs in Alberta and help them overcome the barriers that stand in their way of starting or growing their business.  “​For many women entrepreneurs, banks are seen as a barrier, instead of a catalyst to success and we want to change that,” she says. “​ATB is committed to listening and understanding the barriers women are facing and reimagining how we can change their banking experience​”.

Shannon is at the forefront of that change, creating more opportunities for women entrepreneurs, not only by influencing how financial institutions serve the needs of their female customers, but also as an active mentor and business advisor.

Tamaïka Jumelle (@TamJumelle) is the Program Manager, Trade Acceleration Programs at Export Development Canada (EDC). She manages EDC’s participation in governmental and private sector initiatives aimed at supporting high-potential firms. Since joining EDC in 2014, Ms. Jumelle worked as a Public Affairs Advisor as well as a Trade Advisor where she recommended financial solutions to Canadian exporting firms.

Ms. Jumelle was previously a private consultant, providing recommendations on international strategy and investments, and developing legal viability studies for Canadian companies seeking to invest abroad. She started her career at the Québec Government office in Paris and later took on the role of Trade Commissioner at the Embassy of Canada in Paris.

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Practical advice and resources for women starting or growing a business https://www.tradeready.ca/2019/topics/researchdevelopment/practical-advice-resources-women-starting-growing-business/ https://www.tradeready.ca/2019/topics/researchdevelopment/practical-advice-resources-women-starting-growing-business/#respond Thu, 07 Mar 2019 22:54:19 +0000 http://www.tradeready.ca/?p=28024 woman shaking hands with a seated person - women in business

What kind of networks are out there that can help a small business? Should I look for a mentor? Do I really need a website or social media to grow my business?

These are just some of the many questions that anyone trying to start or grow a business will face. Growing a business is tough. For good reason, the word ‘entrepreneur’ conjures up visions of long hours, sleepless nights, and risk. Understandably, not everyone may be ready for entrepreneurship.

For women who are starting, growing or running a business, you can add even more challenges to the mix. Access to financial capital, information, support and networks tend to be the primary barriers faced by women entrepreneurs.

Financing your business

When it comes to financing their business, studies show that women entrepreneurs are more likely to face obstacles in receiving traditional funding or venture capital and tend to receive less money.

Finance may be the single most important aspect that will affect the viability of running or growing your business. That’s why small business advisors strongly recommend that you boost your financial literacy. Take a course, do your research, inform yourself, ask for help and know when to call in the experts.

Beyond traditional financing, there are many more options than ever before, such as angel investors or crowdfunding, and new business investment funding models. Do your research and talk to people. Consider all the options that may be open to you.

If you’re planning for growth from going global with your business, consider this advice from global trade bankers:

  1. A strong relationship with your bank and a good solid deal team that understands your business is key when navigating some more complex types of business growth, like going global. Laying the foundation of this relationship as early as possible will only help.
  2. Most experts recommend making connections with your financial institution, and building a relationship, even if you aren’t quite ready to start. It’s so much better to build that relationship early. That way your banker can help you get ready for exporting and all that goes with it. Planning is so important when it comes to going global with your business.
  3. Talk to your banker. They are connected with agencies such as Export Development Canada. Your banker can help you formulate your plan and test for readiness, explore payment options when dealing in different markets and provide you with risk mitigation tools.

How women can secure more access to resources such as mentoring, networking and skills building

Connect with people, ideas, initiatives and organizations you admire and want to work with in your local community and around the world. Find a mentor. Identify a role model and build a community around you.

Network through business associations, or become a member of a trade association like OWIT (Organization of Women in International Trade) and I.E. Canada (The Canadian Association of Importers and Exporters).  Membership in a global network like OWIT can help you develop contacts, educate yourself and keep up to date. Establishing connections with other women entrepreneurs opens doors to new networks, opportunities and learning.

Also consider taking on leadership roles in organizations that assist in both building your network and skills and providing resources such as experts to consult.

Follow entrepreneurs like Michele RomanowNicole Verkindt, or Vicki Saunders to get inspired and further develop your entrepreneurial mindset. If you’re circling around the idea of a new business venture but it’s not going anywhere, maybe you need to step back and get some perspective. To paraphrase Michele,  you need to start before you have all the answers or the perfect product. Don’t hide away until it’s perfect – either someone will get the idea out, or you miss out on collaborating. In other words, don’t second guess yourself into never starting. Start by taking any small action to get the ball rolling.

Take advantage of free tools like the business start-up checklist from Innovation, Science and Economic Development Canada. They offer lots of information, ranging from starting a business and financing, through to growing your business and also list a wide range of networks and business support organizations across Canada.

What’s encouraging is that there are numerous resources available to women-led businesses – and to make it easier we’ve put together a list to get you going.

Resources, advice and networks

Export Development Canada

Export Development Canada can provide knowledge, information and assistance with going global. They can help you take your business to new markets with financing, risk managing strategies, business advice and even connection opportunities.

Business Women in International Trade (BWIT)

The BWIT Program, which is part of the Trade Commissioner Service, provides products and services to help women entrepreneurs internationalize. They offer a variety of resources including publications, research and training opportunities. Best of all, BWIT’s services are FREE! Get help navigating the complexities of international markets regardless of the size of your business. Check out the step-by-step guide to exporting.

The BWIT website funding page lists resources specifically targeted to women-entrepreneurs looking to expand globally.

BWIT also offers a list of networks and associations for business women across Canada and world-wide.

Trade Commissioner Service (TCS)

The Trade Commissioner Service (TCS) helps companies navigate international markets. Canadian trade commissioners are located in more than 160 cities worldwide, and can provide you with key business insights and access to a network of international contacts.

The services of the TCS are free. They have hands-on knowledge that comes from helping thousands of companies each year tackle concrete problems and pursue opportunities in foreign markets.

Trade commissioners will help you evaluate your potential. They will discuss your competition, entry strategies and your company’s HR capacity. They will look at your capacity to fill large orders and manage long-term growth.

Trade commissioners will identify risks and challenges you might encounter. If you have a new opportunity in a challenging market, they will walk you through scenarios related to payment, taxation, visas and personal security.

Their website provides a wealth of information and resources, such as tips from experienced businesswomen, experienced women exporters, consultants, and trade officials. Want to start exporting today? Take this quiz and check your score – Export quiz: Are you ready?

You can also look into CanExport, a Government of Canada program providing direct financial assistance to small and medium-sized businesses (SMEs) registered in Canada that are seeking to develop new export opportunities and markets.

National and regional associations

Women’s Enterprise Organizations of Canada (WEOC) is a national network of entrepreneur support organizations that provide resources for women entrepreneurs.

CME-MEC – Canadian Manufacturers & Exporters is Canada’s largest trade and industry association, offering various resources to explore new market potential.

OWIT – the Organization of Women in International Trade is a global association for women in international trade and business with 2,000-plus members.

Consult your local chambers of commerce and regional organizations such as Alberta Women Entrepreneurs (AWE).

WEConnect Canada – network with other certified women business owners and the WEConnect Canada team.

The Forum for International Trade Training (FITT)

The Forum for International Trade Training (FITT) provides international business training, resources and professional certification to individuals and businesses.

Whether you’re looking to grow your business, invest in personal development for your employees, or meet your own personal career goals, the right training and certification can help you enhance your knowledge and credibility, stand out from the competition and take advantage of opportunities.

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Do you need to digitally transform your supply chain? https://www.tradeready.ca/2019/tradeelite-recap/do-you-need-to-digitally-transform-your-supply-chain/ https://www.tradeready.ca/2019/tradeelite-recap/do-you-need-to-digitally-transform-your-supply-chain/#respond Fri, 01 Feb 2019 17:07:06 +0000 http://www.tradeready.ca/?p=27903 Robot checking a piece of equipment

Why talk supply chain?

The pressure is on. Rising transportation costs, sourcing shifts, retaliatory tariffs and increasing consumer expectations are just some of the challenges that are impacting global trade in 2019. Top industry experts have predicted that global supply chains will continue to feel the pressures of increasing freight rates, transportation capacity struggles and continued volatility in global trade policy.

What can be done to mitigate these challenges and the risks that come with them? How can small business successfully navigate these minefields? Is the answer to invest in big data, automation and technology solutions?

We asked a panel of supply chain gurus in January’s #TradeElite Twitter chat and gathered some valuable insights:

  • Challenges can also present opportunities – taking a fresh look at your operations, sourcing and product lines is beneficial and may potentially even lead to cost savings opportunities
  • Appreciate the power of research, knowledge and training – more you know, the more you can plan and mitigate your risk – invest in your people in your supply chain
  • Be diligent with forward planning to mitigate the shipping, capacity and logistics pressures
  • Importance of strong partnerships, collaboration and communication with partners, suppliers and customers
  • Be careful about jumping to tech solutions – technology can help but only when it’s used to make the right decisions

Moderated by FITT (@FITTNews), this chat featured these four excellent panelists:

  • Sarah Barnes Humphrey, CITP (@bevictoryus), the CEO of Shipz Inc, as well as founder and host of the “Let’s Talk Supply Chain” podcast.
  • Irina Rosca (@sustain_SCM), global supply chain and logistics expert.
  • Audrey Ross, CITP (@tresAudrey), expert on global shipping, supply chain operations, customs compliance, free trade agreements and international tax.
  • Simon Slyper, CITP (@SimonTradeBuzz), Senior Customs Compliance Specialist.

The ‘global trade scramble’ is on. We’re facing changing trade agreements, retaliatory tariffs, rising transportation costs and sourcing shifts but some say that the uncertainty might be the most difficult part to contend with – do you agree?

Experts are predicting that trends of ecommerce, global trade destabilization and the transportation capacity shortage will continue in 2019. How can businesses, especially small biz, prepare and deal with all this in 2019?

There’s a lot of talk about ‘agile’ supply chains. What does this mean and should it be a priority now?

The trade and shipping environment has changed drastically. Ocean freight and air shipping rates are increasing and capacity is fluctuating. How to deal with this rapidly shifting situation?

Investments in digital and tech are accelerating, to yield better demand planning, product traceability, real-time visibility, and anomaly detection. It can be a game changer but it comes at a cost. How can small biz get in on the game?

Some companies are making decisions in silos and reacting to changes by rushing their decisions. How do you balance the need to move quickly to get to market with risk mitigation? How do you best manage risk in this unpredictable environment?

Read the rest of the chat and join future discussions by following the #TradeElite hashtag. Stay tuned for the next #TradeElite chat, coming up Thursday, February  21 at 2:30-3:30 PM ET, and if you haven’t yet, join us on Twitter at @FITTNews.

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